FAQ

Does your store have a showroom?

No, currently we only operate online. We take your orders and produce them over at our production house in Gulzar-e-Quaid, Rawalpindi.
What are your payment methods?

We do not support online payments on our website at this time. For any bank transfers or other online payment methods, please contact us over at our Instagram Page (@Brookwood_home) or email us at hello@brookwood.store
Where do you deliver? Do you ship internationally?

Currently, we don't. For now, we only ship within Pakistan. Before delivery of your product, there are a set of simple steps that can be taken to ensure a smooth and efficient delivery, including measuring your space in advance, and clearing a path for delivery.
How's your customer support?

We are committed to providing you with an excellent customer experience: we stand behind the merchandise we sell. We cannot accept any returns without a proof of purchase. If you have delivery or product-related questions, please contact us using the following information to determine the best course of action.

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